Resolved - SERVICES(S): Service Management
REGION(S): Multiple Regions
EVENT START TIME: August 19, 2018 02:30 UTC
EVENT END TIME: August 19, 2018 03:10 UTC

DESCRIPTION: Customers may have experienced delays or timeouts when attempting to perform service management functions, such as creating new instances or managing existing instances. Our engineers identified a configuration error and deployed a mitigation, and we have confirmed that service management requests are processing normally. There was no impact to the availability or functionality of existing services. If you encountered any errors please retry your request.
Aug 18, 20:39 PDT

Resolved - SERVICES(S): Service Management
REGION(S): eu-frankfurt-1
EVENT START TIME: August 17, 2018 23:25 UTC
EVENT END TIME: August 18, 2018 00:45 UTC

DESCRIPTION: Some customers experienced errors when attempting to create or manage services in the region. Availability of existing services was not impacted. Engineers identified a configuration error on a back end service and have deployed a mitigation. If you have encountered any errors please retry your request.
Aug 17, 18:22 PDT

Resolved - SERVICE: General Networking
REGION(S): uk-london-1
EVENT START TIME: August 15, 2018 15:10 UTC
EVENT END TIME: August 15, 2018 18:11 UTC

DESCRIPTION: Some customers in uk-london-1 may experience intermittent connectivity issues or timeouts when attempting to access services. Engineers have identified a back-end service as a potential root cause, and applied a fix. All services are now restored.
Aug 15, 11:34 PDT

Resolved - SERVICES(S): Container Engine for Kubernetes
REGION(S): us-phoenix-1
EVENT START TIME: August 14, 2018 23:23 UTC
EVENT END TIME: August 15, 2018 02:50 UTC

DESCRIPTION: Some customers experienced issues with Container Engine for Kubernetes workloads in the us-phoenix-1 region. Engineers identified a faulty backed service and applied a mitigation which restored service for the majority of impacted customers. A small number of customers were manually fixed, and we have validated that all customers are currently healthy.
Aug 14, 19:52 PDT

Resolved - SERVICES(S): Identity
REGION(S): us-ashburn-1
EVENT START TIME: August 13, 2018 15:50 UTC
EVENT END TIME: August 13, 2018 17:30 UTC

DESCRIPTION: Some customers experienced increased errors within the us-ashburn-1 region when authenticating to OCI Portal and Services. The issue self-mitigated. Please retry any failed requests.
Aug 13, 10:53 PDT

Resolved - SERVICE: Account Management
REGION(S): us-ashburn-1, us-phoenix-1
EVENT START TIME: August 8, 2018 02:33 UTC
EVENT END TIME: August 8, 2018 23:59 UTC

DESCRIPTION: Customers attempting to create new accounts in the us-ashburn-1 and us-phoenix-1 regions may have experienced delays, errors or timeouts. Engineers identified and resolved a configuration issue on a backend service. If you submitted an account creation request and it has not successfully completed, please try again.
Aug 8, 17:06 PDT