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Multiple services | Germany Central (Frankfurt) | Resolved | CN-20601
Incident Report for OCI
Resolved
We identified and resolved an issue with multiple services in the Germany Central (Frankfurt) region.

Customer Impact: Customers may have been unable to access some services and may have encountered 500 type errors when attempting to perform service management operations.

Start Time: May 6, 2020 18:47 UTC

End Time: May 6, 2020 19:19 UTC

Preliminary Root Cause: A subset of network infrastructure encountered a routing issue during a configuration change, which prevented it from processing authentication network traffic. The routing issue was resolved, restoring service on May 06, 2020 at 19:19 UTC.

Reference Number: CN-20601
Posted May 06, 2020 - 18:00 PDT