Following a period of extended system health monitoring, we have confirmed that impact has been mitigated.
Preliminary Root Cause: An increase in regional traffic resulted in network congestion that caused delays when accessing Oracle Cloud Infrastructure services.
Posted Sep 17, 2020 - 19:28 UTC
System health monitors indicate the regional network traffic throughput has been successfully increased. We will continue to monitor system performance for an extended period of time to ensure this issue is fully resolved.
Posted Sep 16, 2020 - 20:59 UTC
Engineers have implemented mitigating steps and are monitoring system performance.
Posted Sep 16, 2020 - 19:29 UTC
We've identified an issue affecting Oracle Cloud Infrastructure Networking in the Saudi Arabia West (Jeddah) region. Engineers are actively working to mitigate the issue.
Customer Impact: Customers may have experienced delays while accessing or using Oracle Cloud Infrastructure services.
Start Time: September 16, 2020 07:47 UTC
End Time: September 17, 2020 15:56 UTC
Reference Number: CN-29221
Posted Sep 16, 2020 - 07:47 UTC
This incident affected: Network Infrastructure (Saudi Arabia West (Jeddah)).