We've mitigated the issue affecting Oracle Cloud Infrastructure DNS in multiple regions.
Customer Impact: Customers may have experienced stale DNS data being served. As a result, changes in health data may not have been reflected in the Traffic Management configuration of customers relying on Health Checks, potentially causing stale data to be served.
Start Time: February 13, 2021 19:36 UTC
End Time: February 16, 2021 02:41 UTC
Preliminary Root Cause: A subset of infrastructure encountered a configuration issue, which caused a service degradation.
Posted Feb 16, 2021 - 03:39 UTC
We've identified an issue affecting Oracle Cloud Infrastructure DNS. Our engineers are actively working to mitigate the issue.
Reference Number: CN-67767
Posted Feb 16, 2021 - 02:46 UTC
This incident affected: Edge Services - DNS Zone Management (South Korea North (Chuncheon), India South (Hyderabad), Australia Southeast (Melbourne), ap-mumbai-1, Japan Central (Osaka), ap-seoul-1, Australia East (Sydney), ap-tokyo-1, Canada Southeast (Montreal), ca-toronto-1 region, Netherlands Northwest (Amsterdam), eu-frankfurt-1 region, eu-zurich-1 region, UAE East (Dubai), Saudi Arabia West (Jeddah), Chile Central (Santiago), sa-saopaulo-1, UK West (Cardiff), uk-london-1 region, us-ashburn-1 region, us-phoenix-1 region, US West (San Jose)).