Current Status
Normal Performance
Degraded Performance
Partial Outage
Major Outage
Commercial
South Korea North (Chuncheon)
India South (Hyderabad)
Australia Southeast (Melbourne)
India West (Mumbai)
Japan Central (Osaka)
South Korea Central (Seoul)
Australia East (Sydney)
Japan East (Tokyo)
Canada Southeast (Montreal)
Canada Southeast (Toronto)
Netherlands Northwest (Amsterdam)
Germany Central (Frankfurt)
Switzerland North (Zurich)
UAE East (Dubai)
Saudi Arabia West (Jeddah)
Chile Central (Santiago)
Brazil East (Sao Paulo)
UK West (Cardiff)
UK South (London)
US East (Ashburn)
US West (Phoenix)
US West (San Jose)
Oracle Cloud Infrastructure Autonomous Database Serverless | Brazil East (Sao Paulo) | CN-71237
Incident Report for OCI
Resolved
We've resolved an issue affecting Oracle Cloud Infrastructure Autonomous Database Serverless in the Brazil East (Sao Paulo) region. The same issue also impacted Oracle APEX/ORDS operations using Autonomous Database Serverless in the region.

Customer Impact: Customers may have experienced issues when attempting to perform life-cycle management operations such as Scaling, Starting or Stopping the Autonomous Database service. Additionally, APEX operations were also impacted.

Note: During this time customers would have been able to make database connections. Existing workloads and/or transactions were not impacted during this event.

Preliminary Root Cause: A subset of infrastructure became unresponsive, which prevented connections from reaching their intended destinations.

Start Time: February 24, 2021 10:45 UTC
End Time: February 24, 2021 14:55 UTC

Ref: CN-71237
Posted Feb 24, 2021 - 16:05 UTC
This incident affected: Autonomous Database (Brazil East (Sao Paulo)).