Current Status
Normal Performance
Degraded Performance
Partial Outage
Major Outage
Commercial
Government
ca-toronto-1
eu-frankfurt-1
uk-london-1
us-ashburn-1
us-phoenix-1
ap-tokyo-1
ap-seoul-1
us-langley-1
us-luke-1
us-gov-ashburn-1
us-gov-chicago-1
us-gov-phoenix-1
RESOLVED Identity - us-phoenix-1 - Degraded Performance - [CN-2521]
Incident Report for OCI
Resolved
SERVICES(S): Identity
REGION(S): us-phoenix-1
EVENT START TIME: October 16, 2018 17:46 UTC
EVENT END TIME: October 16, 2018 19:46 UTC

DESCRIPTION: Some customer experienced errors when attempting to use the Identity service to perform service management functions, such as creating, deleting, or authenticating, in the us-phoenix-1 region. We did not identify any impact to the availability of existing services. Engineers identified and resolved a faulty load balancer configuration, and services are now functioning as expected.
Posted 7 months ago. Oct 16, 2018 - 12:48 PDT
Investigating
SERVICES(S): Identity
REGION(S): us-phoenix-1
EVENT START TIME: October 16, 2018 17:46 UTC

DESCRIPTION: Some customer may experience errors when attempting to use the Identity service to perform service management functions, such as creating, deleting, or authenticating, in the us-phoenix-1 region. We have not identified any impact to the availability of existing services. Engineers are currently investigating.

NEXT UPDATE: Within 60 minutes
Posted 7 months ago. Oct 16, 2018 - 12:17 PDT
This incident affected: Identity (us-phoenix-1 region).